Returns and Exchanges
Returns
We want you to love your Modest Glory pieces. If something isn't quite right, we're happy to help. If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.
To be eligible for a return, items must:
- Be unworn and unused
- Be in their original condition
- Have no marks or smell
- Have all original tags attached
- Be returned in their original packaging
Once your return has been received and inspected, we will send you an email confirming receipt. If your return is approved, your refund will be processed within 3–5 business days to your original method of payment.
For refunds, the cost of the return shipping label will be deducted from your refund. Original shipping fees are non-refundable.
Please note that once your refund has been issued, it may take additional time for your bank or credit card provider to process and post the funds to your account.
To initiate a return, please contact us at info@modestglory.ca and we will provide instructions on how and where to send your package. You can also log into your account to initiate a refund.
Exchanges
Need a different size or color? We're happy to help. Exchanges can be requested within 14 days of receiving your order.
To request an exchange, please contact us at info@modestglory.ca with your order number and the item and size you'd like to exchange.
The original item must be returned in its original condition, unworn and unused, with all tags attached and in its original packaging.
Customers are responsible for the cost of returning the original item to Modeglory. Once your return has been received Modest Glory will cover the shipping cost of sending your replacement item to you.
If the replacement item is a higher price than the original, you will be responsible for paying the difference. If the replacement item is lower in price, the difference will be issued as Modest Glory store credit.
Please note that exchanges are subject to availability. If your requested item or size is unavailable, we will offer store credit or a refund in accordance with our return policy.
Damaged or Incorrect Items
We carefully inspect every order before it leaves us. If you receive an item that is defective or different from what you ordered, please contact us at info@modestglory.ca as soon as possible.
Please include your order number and photographs of the item so that we can assess the issue and make it right.
For items that arrive defective or incorrect, Modest Glory will cover the return shipping cost and arrange a replacement or refund as appropriate.